Frequently Asked Questions About Alfresco Projects’ Outdoor Living Solutions

We specialise in retractable roof systems, bioclimatic pergolas, retractable glass roof / glass verandas, awnings & blinds, outdoor heaters, carports, and bike shelters. www.alfrescoprojects.co.uk+2www.alfrescoprojects.co.uk+2

Yes - we serve homeowners, restaurants, hotels, pubs, bars, and other commercial or leisure venues. www.alfrescoprojects.co.uk+2www.alfrescoprojects.co.uk+2

Yes — we provide a free consultation, which can be in person (site visit) or online. During this meeting, we’ll take measurements, assess your requirements, and help you select the best system. www.alfrescoprojects.co.uk+2www.alfrescoprojects.co.uk+2

Typical steps include:

Our typical process ensures a smooth, professional experience from consultation to completion:

1. Initial Consultation (Free) – We discuss your requirements, site conditions, and preferences, either in person or online.

2. Site Assessment & Measurements – Our team evaluates your space and takes precise measurements.

3. Design Proposal & Quote – We provide a detailed design, layout options, and transparent pricing.

4. Placing Your Order – Once you’re happy with the design and quote, you confirm your order so we can begin manufacturing your custom outdoor solution.

5. Manufacture / Procurement – We produce or source the components needed for your project with care and quality assurance.

6. Professional Installation – Our experienced team installs your system efficiently and to the highest standards.

We manage the process end-to-end to ensure quality and satisfy expectations. www.alfrescoprojects.co.uk+2www.alfrescoprojects.co.uk+2

Our outdoor systems are designed for year-round performance, providing protection from sun, rain, and wind. Retractable roofs and bioclimatic pergolas are engineered to withstand typical UK weather conditions.

We can provide certification for snow loading and wind resistance for added peace of mind. During your consultation, we can run a location-specific weather assessment to ensure the chosen system is suitable for your site.

Please note: condensation can occur if the structure is not adequately ventilated or heated. We can advise on solutions such as integrated heating and ventilation options to maintain optimal comfort and prevent moisture buildup.

Absolutely. We offer motorised awnings, blinds, shading systems that can integrate with pergolas or roofs, allowing you to adjust light, privacy and sun protection. www.alfrescoprojects.co.uk

The timeline depends on the type of system, size, complexity, and any customization you choose. Typically:

• Manufacture / Procurement: Custom outdoor systems are carefully produced or sourced to meet your specifications, usually taking 4–8 weeks depending on the product and materials.

• Installation: Professional installation generally takes a few days to two weeks, depending on the size and complexity of the project.

Yes. We provide maintenance, servicing, and ongoing support to help keep your outdoor system in top condition over time.

We also offer technical support and warranty guidance. Please note that each manufacturer and product comes with its own warranty period, ranging from a minimum of 12 months up to 5 years, depending on the system and components. This ensures your investment is protected and gives you peace of mind.

To get started:

• Book a free consultation via our “Book Online” page — choose a time for a site visit or online meeting. https://www.alfrescoprojects.co.uk/book-online

• Or contact us via email (info@alfrescoprojects.co.uk) or via the contact form on our website. www.alfrescoprojects.co.uk

After the consultation, we’ll send you a detailed design proposal and quote.

Yes - our base is in Cheshire / North West England, where we mainly operate, but we also take on projects across the UK. This means whether you’re a homeowner or a commercial client, we can bring our expertise to your outdoor living project, no matter where you are in the country.

Yes - we offer bespoke designs to match your space, aesthetic preferences, and performance requirements (e.g. colour options, size, integrated blinds, glazing options). www.alfrescoprojects.co.uk+3www.alfrescoprojects.co.uk+3www.alfrescoprojects.co.uk+3